When connecting to a group voice chat/voice call/video call, it is not possible to hear anyone and other participants are unable to hear you. Voice/video messages work without any issues.
Steps to reproduce
Join any group voice chat/voice call/video call
Listen. Then unmute yourself and say something.
Current result
You will not be able to hear anything. If you unmute yourself and say something, you will not be heard.
Expected result
You are able to hear other participants and they are able to hear you.
We need help
We'd appreciate if you all test if there are differences between in audio call quality in beta 2.5.4.
The other problem i have is with my new phone, every other app works but when i tried calling on telegram all other party hears is beeeeeeeeeeeeeeeeeeeeeeeeep. Do you have any idea why it could be? Thanks
That one with number +42479? Usually, they don't respond me
T
Tomislav
Still not fixed on 2.5.2
Admin Dog
If you still have the issue from last beta 2.5.2, please contact our support to better investigate the issue.
Please, reach our support chat by going to Settings > Ask a question (or Help). Then select “Skip and proceed to volunteers” using the bot’s buttons and send a #bug_tracker with No audio in calls, video calls and group voice ... #757 to the chat or #c751_20. Our volunteers will be in touch shortly.
m
maggot
i found one thing - i was running discord call and joined to voice chat in telegram, and whoa - it works! it is looks like when Windows open sound stream for your device telegram can recognize it. after that i stopped discord call, left tg voice chat and reconnect to tg voice chat again - nothing, it is not working. and again - i made a discord call, joined to voice chat in tg and it works! strage behavior =\
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doesn't want to react to my voice.
The other problem i have is with my new phone, every other app works but when i tried calling on telegram all other party hears is beeeeeeeeeeeeeeeeeeeeeeeeep. Do you have any idea why it could be? Thanks
Please, reach our support chat by going to Settings > Ask a question (or Help). Then select “Skip and proceed to volunteers” using the bot’s buttons and send a #bug_tracker with No audio in calls, video calls and group voice ... #757 to the chat or #c751_20. Our volunteers will be in touch shortly.