To find out the reason why this issue was closed, check bottom of this ticket.
Steps to reproduce
Touch app icon to open it.
Current result
White screen and app closing.
Expected result
Open the app normally.
It seems that the app does not crash if there is not a logged in account. The crash does happen at the moment of SMS auth code input by the user, during the account log in or creation.
Otherwise, if there was an alredy logged in account, after the update to v8.8/8.8.1, the app does crash at every app opening attempt.
Unfortunately, this issue can’t be fixed on Telegram’s side, as the latest versions of the app require iOS 11+. In order to continue adding new features, Telegram had to move to Apple’s updated developer tools – which no longer support 32-bit devices. The team has requested Apple to roll back the latest update for iOS 9.3 users, but this will only be possible if and when Apple decides to fulfill the request.
Can you confirm us the version of Telegram you used to verify this issue please?
B
Bishr Elias
Version 8.8.3 iOS 9.3.5 When version 8.8.2 was available I installed it too. None of the two works.
Admin Dog
Thanks for info, the team will be informed.
Status changed to Open
Georg GS-Privat
Hey there. Same behavior on my iPad 2, also with (the latest iOS for this old iPad) 9.3.5. And this since Telegram for iPad version 8.8.1 to 8.8.3. After showing a white screen it crashes, even without a loged in account on it (after delete Telegram completely and installed it completely new). Thanks for help!
We are aware. Team has been informed about the issue, working on a solution.
Georg GS-Privat
Thank you so much!
Georg GS-Privat
Thank you for your work!!! Since version 8.9 (today), on iOS 9.3.5 Telegram starts again and I could configure it. But unfortunately, unfortunately: the App crashes, as soon as I call up a chat... It is much better, than in version 8.8.3 but unfortunately still unusable at the moment.
Georg GS-Privat
Update: also version 8.9.1 still doesn't work. Same probs like in version 8.9 The App lauches, all chats will be shown, but a "click" on one chat brings Telegram to crash. The settings-section and my account-details are shown and the app can be configured. But no content of chats will be shown...
𝗦𝗮𝘁𝗲𝗲𝗻卐
Hello . same problem with iPhone 6 iOS 9.3.4 , Telegram version 8.9.1 and 8.7.1 (Sideload )
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iOS 9.3.5
When version 8.8.2 was available I installed it too. None of the two works.
Thanks for help!
Since version 8.9 (today), on iOS 9.3.5 Telegram starts again and I could configure it.
But unfortunately, unfortunately: the App crashes, as soon as I call up a chat...
It is much better, than in version 8.8.3 but unfortunately still unusable at the moment.
The App lauches, all chats will be shown, but a "click" on one chat brings Telegram to crash.
The settings-section and my account-details are shown and the app can be configured. But no content of chats will be shown...