When connecting to a group voice chat/voice call/video call, it is not possible to hear anyone and other participants are unable to hear you. Voice/video messages work without any issues.
Steps to reproduce
Join any group voice chat/voice call/video call
Listen. Then unmute yourself and say something.
Current result
You will not be able to hear anything. If you unmute yourself and say something, you will not be heard.
Expected result
You are able to hear other participants and they are able to hear you.
We need help
We'd appreciate if you all test if there are differences between in audio call quality in beta 2.5.4.
Can you check if there are any differences in call audio quality when changing the "call audio backend" option from Settings > Advanced > Calls Settings? You can have: - OpenAL; - WebRTC ADM; - WebRTC ADM2.
We would appreciate if you all test if there are differences between in audio call quality, using different options, and if the OpenAL one has any problems.
Feel free to send here your feedback, and/or contact the support volunteer, adding these info in your message: #c757 and https://bugs.telegram.org/c/757/29.
OpenAL: - Poor quality of sound, but mates can hear me; WebRTC ADM: - Better quality, the best of 3; WebRTC ADM2: - My mates can't hear me, like it was before, with this bug.
Terrap0p
We have the exact same problems, with ALL iOS, Android, and desktop versions. We host chats on the channel with up to 100 people. Always some people can't hear others. You have to leave and join again to hear who is currently speaking. Please fix this TG.
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Can you check if there are any differences in call audio quality when changing the "call audio backend" option from Settings > Advanced > Calls Settings? You can have:
- OpenAL;
- WebRTC ADM;
- WebRTC ADM2.
WebRTC ADM2 is available only for Windows OS.
Beta is available on GitHub only at the moment: https://github.com/telegramdesktop/tdesktop/releases/tag/v2.5.4
We would appreciate if you all test if there are differences between in audio call quality, using different options, and if the OpenAL one has any problems.
Feel free to send here your feedback, and/or contact the support volunteer, adding these info in your message: #c757 and https://bugs.telegram.org/c/757/29.
- Poor quality of sound, but mates can hear me;
WebRTC ADM:
- Better quality, the best of 3;
WebRTC ADM2:
- My mates can't hear me, like it was before, with this bug.