I have been accumulating rewards in TON for several months since the feature to post ads in channels was activated. I have now generated over 10 TON. Previously, I was unable to withdraw my rewards, and the support team indicated that a minimum of 10 TON was required for withdrawals.
However, I have now surpassed this threshold and still cannot withdraw my rewards. Is this a system error? Could you please assist in resolving this issue?
Thanks.
Steps to reproduce
Can't withdraw wallet balance even with <10 TON
Device info
Telegram macOS 10.13.2 (264252) APP_STORE, MacBook Pro M2 Pro, 14.5
Yes indeed I have kept on asking different admins and they have never seen this money withdrawable and another problem is telegram never officially stated a withdrawal minimum... This would be a transparency issue .. I have also been struggling with understanding why ads are displayed in my channel but I haven't seen the statistics indicating any change in balances not even a sign that there was an advert. This seems like a scam. Hopefully they don't delete this post too
There are two types of advertising: the ads that Telegram places on your channel and the ads that other channels place on yours. For the first type, you do not receive any income; it's Telegram that places those ads, and you do not benefit from them. This type has been appearing on various channels for several months, long before the functionality to receive payments for ads on your channel was activated. In that case, I don't see a problem. The issue arises, as you mentioned, when in many cases, they indicate a minimum (which is not publicly stated anywhere), but even after meeting that minimum, it still cannot be withdrawn.
CryptoArturo
And I wouldn't mind having reputable channels or serious, professional services advertised on my channel, even if I didn't receive anything in return. The problem is that alleged scams, charlatans, and gurus who take advantage of people are being advertised. My channel is anti-scam, and I dedicate myself to educating my audience about investments for free, without asking for anything in return or earning commissions from any company. It's my hobby, and I enjoy doing it, but it frustrates me that the alleged scammers I criticize on my channel are being advertised on my own channel. I don't want to give up my public alias, so I have no other option. But on top of that, if I can't withdraw that amount, I feel insulted.
CryptoArturo
Is this serious? You send them money and you recieve more money without doing anything? Come on, Telegram...
0x1337
Same for me I cant withdraw TON from my channel (ADS) Why some people can withdraw and other cant withdraw ?
A
Aba
Yes, I encountered this issue too. Please fix it
Antonino Cannavacciuolo
Same for me
Максим Мазуренко
I have the same problem
O P
I also have this issue, but I only have small amounts of TON to withdraw from some channels, but according to Telegram I should be able to withdraw any amount whenever I want. But it's not possible.
Log in here to report bugs or suggest features. Please enter your phone number in the international format and we will send a confirmation message to your account via Telegram.