Users who have many active chats or are in large public groups may want a way to separate their more-important chats from their less-important chats. They also may want to keep these active chats from repeatedly jumping to the top of their Chat List.
Avoiding distractions while working or studying, as well as general organization preferences.
Users can create Chat Folders to make separate tabs for their chat list, containing their most important chats. Users can also archive their muted and non-essential chats, removing them from the main Chat List.