47 Cards
About this platform
All users are welcome to create new entries, view existing entries and vote on them. What is this for? This platform is a place where users can vote for feature suggestions for Telegram or report issues…
'Contact joined Telegram' notifications create new chats
Related: If you see notifications about people you don't know, please see this card. When new users from your contact list join Telegram, a notification about this appears in the chat list. The New…
0:17
Added
Self-destruct timer in private chats
In the official mobile clients, the self-destruct timer is available for any photos or videos sent in private chats. To set the timer on Android, tap the stopwatch icon at the bottom of the fullscreen…
Hiding muted chats from the Chat List
Users who have many active chats or are in large public groups may want a way to separate their more-important chats from their less-important chats. They also may want to keep these active chats from…
Added
Contact Importing tools
The official mobile apps have special tools for disabling contact sync and deleting imported contacts. It can be useful if you imported a bulk of contacts by mistake. When you use these commands, all…
Can't send videos?
The Android app may fail to send certain videos (most often, when they were downloaded from other apps) if you try sharing them by tapping the Paperclip Icon > Gallery. The video will fail to send, and…
Android notifications don't arrive
If the Android app doesn’t receive notifications and you only get messages when opening the app, or notifications arrive without sound, please try the following steps: 1. Go to Telegram Settings > Notifications…
Not possible to open link using in-app Safari
Note This is intended to prevent webpages from closing (due to passcode) when the app is in background Steps to reproduce 1. Make sure you have passcode enabled in Settings > Privacy and Security 2. Go…
No links previews for Instagram
Instagram posts often generate no previews or incorrect previews in all Telegram apps since November 2020. Correct previews: single photo post, single video post, IGTV Incorrect previews: albums. The…
Can't see all your photos in the media picker
To see all photos, please make sure that Telegram has full access to your Photo Library. As of iOS 14, the library access feature has been reworked by Apple. The app has to ask you which option would…
Typing status is missing
The 'Typing...' status is always displayed for users if you are allowed to see their Last Seen time. Note that you can't see a user's Last Seen time if you don't share yours. When you can't see someone's…
Link preview update
If a link shows an outdated preview or the preview is totally missing, it's possible to manually update it. Open Webpagebot and send it a link. The bot returns an updated preview. If the preview is…
Added
Share Extension on macOS
It's possible to add the native macOS client to the system Share menu. Go to System Preferences > Extensions > Share Menu > add Telegram. To share a file, right click on it > Share > Telegram > Choose…
0:05
Added
Read All button
It's possible to read all unread messages in the iOS, Android, and native macOS apps. iOS Go to Chats > Edit > Read All in the lower-left corner Android Go to Settings > Long press twice on the app's…
Fixed
iOS Notifications don't arrive
The iOS app doesn’t receive notifications, or notifications arrive without sound. Troubleshooting 1. Go to Telegram Settings > Notifications and Sounds, make sure that notifications are ON in Telegram.…
Why Secret Chats are not always canceled for both users?
Canceled Secret Chats remain in the chat list, you can view messages from them but can't send new ones: a Delete & Exit button appears instead of the input field. Secret chats will appear as canceled…
0:07
Fixed
Can't record video messages?
To switch between Audio and Video Message modes, tap the icon in the bottom-right of the screen in any chat. To record a message, long press on the icon. When you’re done, just release the button to send…
Unknown people appear in the contact list
If you have contacts in your Telegram account which you don't recognize, you have most likely logged in on another person's phone – and uploaded their contacts to your account by accident. You can wipe…
Background music stops when recording a voice message
Music playback currently stops when you start recording a new voice or video message. Workaround 1. Open the main menu and long press the app's version two times. 2. Disable the Pause music when recording…
Added
Starting a new Secret Chat on iOS
Starting a Secret Chat is simple: 1. Go to a user's profile. 2. Tap on More > Start Secret Chat Related tip: Starting a new Secret Chat on Android
Can't send messages to non-contacts or public groups?
If users report unwanted messages from your account, it may become limited by our anti-spam systems. While limited, you can always message your mutual contacts and reply to anyone who messages you first.…
Added
Messages to yourself (Saved Messages, Favorited, Cloud Storage)
To send messages or media to yourself, open your personal storage chat. You can access everything you send to this storage chat on any number of devices you own, including your PC. iOS Go to Settings…
Added
Starting a new Secret Chat on Android
Starting a Secret Chat is simple: 1. Go to a user's profile 2. Tap on ••• > Start Secret Chat Related tip: Starting a new Secret Chat on iOS
My notifications do not arrive!
This might happen because of the Windows Focus Assist feature (called Quiet Hours in earlier Windows versions). When it's enabled, Telegram won't show new notifications because it adheres to that setting.…
Can't change download path settings in the Microsoft Store version?
This feature has been intentionally disabled in the Microsoft Store version due to system limitations. You can always download the app from the Official Telegram Site — and change the download path once…
0:08
Fixed
Can't get a chat back from the archive?
To move one of your archived chats back to the main Chat List, open Archived Chats > swipe left on the chat > tap Unarchive. If you don't see the Archived Chats folder at the top of your Chat List,…
Can't install apps downloaded from Telegram?
To install .apk files downloaded from Telegram, you need to open them in a File Manager app (tap next to the file > Save to Downloads and then open the file via the file manager available on your device).…
Can't send locations or preview maps?
Sending locations or previewing maps is currently not available on new Huawei devices or any devices that use custom ROMs without Google Apps, since Google APIs (Google Maps, Google Play Services) are…
Fixed
Can't see chat suggestions in the iOS Share Sheet?
Recent chats are displayed in the iOS Share Sheet when you share content from an external app. E.g.: When you share a photo from the iOS Photos app. This feature won't work if: • You disabled all categories…
My messages are not being delivered!
Telegram doesn't have an additional status for message delivered to device, because you can use our apps on multiple devices at once. Since you don't know which one of their devices the person is actually…
Why were my older inactive sessions closed?
The server automatically terminates sessions that are inactive for more than 180 days.
File uploads are paused when app is not in use
You may notice that the app pauses file upload when you return to the Home screen or switch to a different app. That's because the app can only be kept in the background for a small-time (around 1 minute…
0:07
Fixed
Can't record voice messages?
To switch between Audio and Video Message modes, tap the icon in the bottom-right of the screen in any chat. To record a message, long press on the icon. When you’re done, just release the button to send…
0:14
Fixed
Can't send self-destructing media
The option to add a timer to a picture or video in non-secret private chats was moved in June 2019 (version 6.2). This behaviour is intended. To send a self-destructing image or video, open it in full…
Secret Chat history is not cleared for both sides when you're blocked
If you block someone and that user clears the history of their secret chat with you, only their part of the history will be deleted. Due to how Secret Chats work, the Telegram servers don't know what…
Can't re-add users to groups or channels?
If a user leaves your group or a channel, you will not be able to add them back unless they are a mutual contact of yours — instead, they will have to use an invite link and re-join on their own. You…
Can't close older sessions after logging in from a new device?
For security reasons, you can't terminate older sessions from a device where you've recently logged in. You can use an older session or wait for up to 24 hours. On your older session, you will receive…
Can't remove deleted accounts from Groups or Channels?
Don't worry, Telegram accounts that no longer exist will automatically vanish from group member and channel subscriber lists. It can take up to a few days after they were deleted – but they will be gone…
Can't take screenshots in Secret Chats?
On newer versions of Android, you can't take screenshots in Secret Chats. This will result in the error 'Can't take screenshot due to security policy'. On older versions of Android, Telegram will display…
Can't take screenshots in any chat?
If you have enabled passcode lock and disabled the option to show your chats in the task switcher, screenshots will be disabled in the app. To change this, go to Settings > Privacy and Security > Passcode…
0:19
Added
Exporting Telegram data
Related: How to back up Telegram data You can use Telegram Desktop to export all of your cloud chats, including photos, videos and other documents they contain. - To export all chats, use Settings > Advanced…
How to back up Telegram data?
Related: Exporting Telegram data with Telegram Desktop There is less need for local backups in Telegram since your cloud chats are stored encrypted in the Telegram Cloud. This means your messages will…
Added
How to change my phone number?
It's important to keep a working and up-to-date phone number linked to your Telegram account – otherwise, you can lose access to it. You can move your account to a new number even if you no longer have…
Added
Chat preview for mobile apps
You can preview chats without marking them as read. Your chat partner will still see a single check on their messages. - Android: Long press on profile pictures in the Chat List . - iOS and Android X:…
How to delete my Telegram account?
To permanently delete your Telegram account: Go to this page and log in with your phone number. We'll send the login code in a Telegram message (not SMS). Only delete your account if you no longer want…
Can't delete mini-game emoji for both parties
You and your chat partner will not be able delete an animated version of 🎲, 🎯, ⚽️, 🏀, 🎰 for both sides immediately after it has been sent. The app will show an option to delete for only one side instead. …
My messages are missing!
If some of your messages are missing in a particular chat, this likely means that your conversation partner chose to delete them. Note that since March 2019 (v.5.5), you can delete any messages you have…