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Photo menu slow
🏳️‍🌈KittyChance, Apr 4 at 13:09
Last reproduced in 12.6.3.66572
Fix comingMerged (1)IssueAndroid

Ever since the new motion photos update, opening the photo attachment menu takes an extremely long amount of time while it searches and indexes motion photos even though I never ever send motion photos on purpose. This extreme slowness bug is a detriment to my continued use of the application.

Steps to reproduce

  1. Have photos you've taken in your camera roll.
  2. Go to send someone a photo by opening the photos attachments.
  3. Wait an inordinate amount of time for it to load the menu.
  4. Select a photo.
  5. Disable motion photo.
  6. Select send.
  7. It sends a motion photo anyway despite me explicitly selecting the option for it not to do that.

Device info

Telegram Android 12.6.3 (66572), Google Pixel 10 Pro XL, 16 (36)

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Comments22
Status changed to Fix coming
Apr 13 at 06:52
Admin Dog Apr 13· edited
Hello, thanks for the card. We need some additional information to investigate the problem further. Could you please contact support here t.me/+42439? Then select "Skip and proceed to volunteers" using the bot's buttons. Our volunteers will be in touch shortly.
Daniel Apr 13
I hope this fix includes not sending these by default. Nobody ever wanted that.
Admin Dog Apr 13
Daniel
I hope this fix includes not sending these by default. Nobody ever wanted that.
That is a separate card and it’s also fixed. If you had a slow attachment menu would you please also contact the support volunteers to verify the fix?
Status changed to Open
Apr 15 at 06:00
Vadim Danilov Apr 18
I have this kind of problem on my pixel 8 pro. Contact me if you need some more info or bug logs @hey_vad
Майанк Шарма Apr 25
Yes, I'm experiencing this too. extremely slow on older phones
Admin Dog Apr 25
Майанк Шарма
Yes, I'm experiencing this too. extremely slow on older phones
Do you have a lot of motion photos?
Майанк Шарма Apr 25
Admin Dog
Do you have a lot of motion photos?
I do but very few and they're not recent, so it shouldn't be slowing down my whole gallery for photos that were present 3 months ago.
A. Apr 25
I can't imagine how security fix are handled when an issue like that is still not fixed.
Admin Dog Apr 25
A.
I can't imagine how security fix are handled when an issue like that is still not fixed.
This is not a security issue and it’s not impacting everybody, that’s why more details could be useful to understanding why this is caused.
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