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Contacts not syncing on Telegram, tried everything... please help.
Arthur, Jul 30, 2024 at 02:29
Last reproduced in 10.14.5.49459
OpenMerged (14)IssueAndroid

I cannot see my contacts on Telegram, nor add them to Telegram even though they do have a Telegram account

Guys please help me...

I have added over 100 contact numbers (manually) to my phone book recently and I cannot see any single one of them on Telegram contacts list, it only gives me an option to invite them to Telegram (but they all have Telegram accounts already!).

I tried to add their number directly on Telegram and it still says they don't have an account.

People can see me on Telegram, but I cannot see them.

I have this problem on two different phones with two different numbers, for the past few weeks now.

So far I have tried:

  • deleting the cache
  • uninstalling the app and downloading it from Telegram website
  • unsyncing and deleting synced contacts and then syncing them back again (in Telegram privacy settings as well as syncing them in Android settings)
  • reinstalling the app and then syncing the contacts in Android Accounts settings before turning on Telegram
  • updating Android to newest version
  • I have asked these contacts to change their privacy settings to make sure their number is visible to everyone
  • and probably few other things...

I can only see these contacts if they reach out to me first or if I add them by their nickname.

Could someone please help?

Steps to reproduce

I have described everything above


Device info

Telegram Android 10.14.5 (49459), Samsung Galaxy A40, 11 (30)

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Deleted Account Nov 14, 2025
I tested a lot of solution and non of them worked, at last from an error toast message in Telegram X and also checking the Log file from debug menu (iOS) i faced a wired problem from server respond. problem is from telegram server but the problem is no one from technical team listen to us for solving this issue, i tried email to support, bugs tickets, bot support and X social platform but no one is listening
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Deleted Account Nov 15, 2025
Subject: Issue with Contact Sync and Telegram ID Visibility
Message: Hello Telegram Support Team,
I’m experiencing an issue where my contacts are not syncing correctly with Telegram. Despite saving phone numbers, I cannot see their Telegram profiles, and their IDs do not appear. I have tried multiple devices and ensured that my privacy settings are correct, but the problem persists. Could you please assist me in resolving this issue?
Thank you for your help!
Best regards,
Aeli
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Arthur Nov 26, 2025
Hey, author of this post here, I found that what can help is switching sim card to a different network. No 100% certainty I see all of them, but it seems the only thing that makes an improvement so far.
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Jose Antonio Dec 17, 2025
Tengo el mismo problema ,cada vez que abro Telegram me pone ese mensaje y no sincroniza
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G. Ray Diehl Jan 1
Just a few of my contacts are appearing on Telegram. What is the solution to get all the contacts to appear?
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Deleted Account Mar 24
Yeah same problem, only some people appear, have you found a solution?
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Deleted Account Apr 6
I'm also facing the same problem, where are the administrators to provide an answer?
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Isroil Abbas Apr 20
I have the same problem, I've been suffering for a year now.
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Deleted Account Jun 8
i have same issue i cant see my contacts in my main account
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Rômulo Jorge Jun 8
I don't know what happened, but they fixed it for me, I opened my contacts list and everyone is there
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LinKuie ✨ Jul 14
I am experiencing the same issue.
Two contacts who were definitely on Telegram are no longer recognized by my account. Telegram only shows "Invite to Telegram" for both numbers.
I previously viewed their profiles and had already chatted with one of them.
I have already tried:
Reinstalling Telegram
Deleting and re-syncing contacts
Turning Contact Sync off and on
Clearing cache
Re-adding the contacts in +91 international format
Testing on Telegram Desktop (same result)
Other contacts sync normally, so the issue only affects these specific contacts.
This appears to be a contact resolution/contact sync issue rather than a local device problem.
Device: CMF Phone 2 Pro, Android 16, Telegram 12.9.0
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