I cannot see my contacts on Telegram, nor add them to Telegram even though they do have a Telegram account
Guys please help me...
I have added over 100 contact numbers (manually) to my phone book recently and I cannot see any single one of them on Telegram contacts list, it only gives me an option to invite them to Telegram (but they all have Telegram accounts already!).
I tried to add their number directly on Telegram and it still says they don't have an account.
People can see me on Telegram, but I cannot see them.
I have this problem on two different phones with two different numbers, for the past few weeks now.
So far I have tried:
deleting the cache
uninstalling the app and downloading it from Telegram website
unsyncing and deleting synced contacts and then syncing them back again (in Telegram privacy settings as well as syncing them in Android settings)
reinstalling the app and then syncing the contacts in Android Accounts settings before turning on Telegram
updating Android to newest version
I have asked these contacts to change their privacy settings to make sure their number is visible to everyone
and probably few other things...
I can only see these contacts if they reach out to me first or if I add them by their nickname.
I tested a lot of solution and non of them worked, at last from an error toast message in Telegram X and also checking the Log file from debug menu (iOS) i faced a wired problem from server respond. problem is from telegram server but the problem is no one from technical team listen to us for solving this issue, i tried email to support, bugs tickets, bot support and X social platform but no one is listening
Subject: Issue with Contact Sync and Telegram ID Visibility Message: Hello Telegram Support Team, I’m experiencing an issue where my contacts are not syncing correctly with Telegram. Despite saving phone numbers, I cannot see their Telegram profiles, and their IDs do not appear. I have tried multiple devices and ensured that my privacy settings are correct, but the problem persists. Could you please assist me in resolving this issue? Thank you for your help! Best regards, Aeli
Hey, author of this post here, I found that what can help is switching sim card to a different network. No 100% certainty I see all of them, but it seems the only thing that makes an improvement so far.
I am experiencing the same issue. Two contacts who were definitely on Telegram are no longer recognized by my account. Telegram only shows "Invite to Telegram" for both numbers. I previously viewed their profiles and had already chatted with one of them. I have already tried: Reinstalling Telegram Deleting and re-syncing contacts Turning Contact Sync off and on Clearing cache Re-adding the contacts in +91 international format Testing on Telegram Desktop (same result) Other contacts sync normally, so the issue only affects these specific contacts. This appears to be a contact resolution/contact sync issue rather than a local device problem. Device: CMF Phone 2 Pro, Android 16, Telegram 12.9.0
Message: Hello Telegram Support Team,
I’m experiencing an issue where my contacts are not syncing correctly with Telegram. Despite saving phone numbers, I cannot see their Telegram profiles, and their IDs do not appear. I have tried multiple devices and ensured that my privacy settings are correct, but the problem persists. Could you please assist me in resolving this issue?
Thank you for your help!
Best regards,
Aeli
Two contacts who were definitely on Telegram are no longer recognized by my account. Telegram only shows "Invite to Telegram" for both numbers.
I previously viewed their profiles and had already chatted with one of them.
I have already tried:
Reinstalling Telegram
Deleting and re-syncing contacts
Turning Contact Sync off and on
Clearing cache
Re-adding the contacts in +91 international format
Testing on Telegram Desktop (same result)
Other contacts sync normally, so the issue only affects these specific contacts.
This appears to be a contact resolution/contact sync issue rather than a local device problem.
Device: CMF Phone 2 Pro, Android 16, Telegram 12.9.0