I cannot see my contacts on Telegram, nor add them to Telegram even though they do have a Telegram account
Guys please help me...
I have added over 100 contact numbers (manually) to my phone book recently and I cannot see any single one of them on Telegram contacts list, it only gives me an option to invite them to Telegram (but they all have Telegram accounts already!).
I tried to add their number directly on Telegram and it still says they don't have an account.
People can see me on Telegram, but I cannot see them.
I have this problem on two different phones with two different numbers, for the past few weeks now.
So far I have tried:
deleting the cache
uninstalling the app and downloading it from Telegram website
unsyncing and deleting synced contacts and then syncing them back again (in Telegram privacy settings as well as syncing them in Android settings)
reinstalling the app and then syncing the contacts in Android Accounts settings before turning on Telegram
updating Android to newest version
I have asked these contacts to change their privacy settings to make sure their number is visible to everyone
and probably few other things...
I can only see these contacts if they reach out to me first or if I add them by their nickname.
I said 60% of contacts I added synced but maybe the actual % is more, but some people have their privacy settings set that you cannot look them up by their number. Asked two friends to change privacy settings and their contact numbers synced, not straight away, but after 1-3 days. The question is why does Telegram not sync contacts for Lyca users? It seems to sync ok for Vodafone, EE, Three Network etc.
D
Deleted Account
Me too same problem for over a Year now. I can see only 10% of my phone contacts who were always there with me on Telegram app earlier.
D
Deepak
Same issue
O
Otabek ᅠᅠ
Me too same problem for over a Year now. I can see only 10% of my phone contacts who were always there with me on Telegram app earlier.
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Deleted Account
I have this problem for iPhone too
Sina BB
I have thd same problem. No matter what I do. Still non of my contacts sync from 2144 contacts on my phone. Did anyone find a solution ?
Rômulo Jorge
I have two accounts on the same cellphone, one account can see all my contacts and the other one miss a lot off people
ᴬᵐⁱʳʰᵒˢˢᵉⁱⁿ
I have this problem.i checked all the access and permission those are okay please fix this problem.
D
Deleted Account
Hello Telegram Support,
I have a problem with my main account.
I use 3 Telegram accounts on my iPhone.
Contacts sync correctly on the other two accounts, but not on my main one.
I already checked:
- “Sync Contacts” is ON.
- App has permission to access contacts.
- I tried deleting synced contacts and re-enabling sync, but it didn’t work.
I have deleted and recreated this account several times in the past.
Maybe something is wrong on the server side for this number.
Log in here to report bugs or suggest features. Please enter your phone number in the international format and we will send a confirmation message to your account via Telegram.
I have a problem with my main account.
I use 3 Telegram accounts on my iPhone.
Contacts sync correctly on the other two accounts, but not on my main one.
I already checked:
- “Sync Contacts” is ON.
- App has permission to access contacts.
- I tried deleting synced contacts and re-enabling sync, but it didn’t work.
I have deleted and recreated this account several times in the past.
Maybe something is wrong on the server side for this number.
Please check and help me fix this issue.
Thank you!