For example, confirmation dialogs (1) and input dialogs(2):
a bot could ask to the user a confirmation when he presses a bot button. You can workaround this changing the keyboard or sending another message in the chat, it’s not that good for UX.
Usecases
Imagine a tik tak toe bot that wants to ask you a confirmation when you press the grid button. You don’t want to change the keyboard to ask confirmation or send another button.
a bot could ask a short input to the user.
Usecases
Imagine a bot having a pagination and in the middle a button to go to the desired page. It’s not that good, after the user presses the button to send another message to ask the page. Because then the user replies and the message having the pagination goes 2 messages behind the chat.
I attach 2 screenshots showing the use-case of (1) and (2) for a UX improvement.
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