During an audio call, when I press video share Telegram just shuts down.
On the phone where I press video sharing a message appears: "User XXX camera is disabled".
Such a message is on both phones, depending on which one I turn on the video. But only my Telegram app gets closed.
All permission enabled except location.
In whatsapp video call works.
I have custom Android 12.
Steps to reproduce
During an audio call, when I press video share Telegram just shuts down.
On the phone where I press video sharing a message appears: "User XXX camera is disabled".
Such a message is on both phones, depending on which one I turn on the video. But only my Telegram app gets closed.
All permission enabled except location.
In whatsapp video call works.
I have custom Android 12.
Hello, thanks for the card. With "I press video share" do you mean that you try to activate the camera on your device to show yourself in the video call?
Do you have a custom ROM, not an official one from Realme?
𝕁
𝕁𝔸ℂ𝕂
Hello. Yes and yes (RiceDroid Version 2.5)
Admin Dog
Are you able to send a photo taken by the Telegram in-app camera?
Please press on the attachment button in a chat, and tell us if the camera is shown and if you can take a pic from Telegram and to send it in a chat.
Admin Dog
Please access to the debug menu and check if the in-app camera is disabled or enabled.
To access to the debug menu 1. Go to the Telegram settings, 2. press and hold on the Telegram version number that you find at the bottom twice after the vibration.
If you show us the current option you see, with a screenshot, it's even better.
𝕁
𝕁𝔸ℂ𝕂
Admin Dog
Ok, if you see "Disable in-app camera", it's currently enabled.
It seems an issue on your ROM. Not a Telegram side issue.
I'm afraid we cannot help you more.
Status changed to Closed
Admin Dog
In any case, we would like to have a look at Telegram crash report, so we need you to collect your Android phone log for us. It is an event log that might help us understand more about.
Please DO NOT SHARE it here. Contact the support here: t.me/+42470 and send the following link, explaining that you've been told to send the report there: https://bugs.telegram.org/c/20018/11
Do you have a custom ROM, not an official one from Realme?
Please press on the attachment button in a chat, and tell us if the camera is shown and if you can take a pic from Telegram and to send it in a chat.
To access to the debug menu
1. Go to the Telegram settings,
2. press and hold on the Telegram version number that you find at the bottom twice after the vibration.
If you show us the current option you see, with a screenshot, it's even better.
It seems an issue on your ROM. Not a Telegram side issue.
I'm afraid we cannot help you more.
Would you be willing to help us? If so, you can find an easy to follow guide here: https://developer.android.com/studio/debug/bug-report#bugreportdevice - Chapter "Capture a bug report from a device". Thank you.
Please DO NOT SHARE it here. Contact the support here: t.me/+42470 and send the following link, explaining that you've been told to send the report there: https://bugs.telegram.org/c/20018/11
Thank you again.