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Downloaded files (cache folder) are not visible from File Manager apps
Admin Dog, Nov 6, 2021 at 01:45, edited
Last reproduced in 8.2.7.2470
ClosedIssueAndroid

What is happening?

Due to the new Android system restrictions, downloaded files are now stored in storage/Android/data/org.telegram.messenger/cache. Its visibility will depend on file manager app's permission access (for some apps its content is shown as empty so it is not visible).


Description

Files downloaded from Telegram are not shown in the respective folders in Android's file manager.

Steps to reproduce

  1. Download a file from Telegram
  2. Go to Telegram's folder in a files manager app

Current result

No files are shown inside the folders.

Expected result

Files should be shown inside folders.


Device info

Android 11 devices

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Comments119
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𝝠𝗥𝗞𝗛𝝠𝝡 𝗞𝗡𝗹𝗚𝗛𝝩 Nov 15, 2021
M
Bruh. We can see the files in "Android/Data/com.whatsapp.." folder. But we can't see the files from telegram. We don't even see in Android/Data the Telegram folder. That's what we want, Telegram should do it like WhatsApp OR make it like in previous version OR give the option to choose a folder for the caches. Your comments like "tap the save to gallery button" does not solve this specific problem.
My comment is a temporary solution as i mentioned previously. Read. Right now you don't have any other option to view it and I gave a temporary solution.

I don't want automatic save for telegram files. They are too much. Cache should be hidden.
𝝠𝗥𝗞𝗛𝝠𝝡 𝗞𝗡𝗹𝗚𝗛𝝩 Nov 15, 2021
M
Sorry correct path for WhatsApp media files is "Internal Storage/Android/Media/com.whatsapp" and not /Data/com.whatsapp. Telegram should do a path like these.
It's not like all images in Media is visible and hidden in data. It depends on more factors.
M
Marlos Nov 16, 2021
𝝠𝗥𝗞𝗛𝝠𝝡 𝗞𝗡𝗹𝗚𝗛𝝩
My comment is a temporary solution as i mentioned previously. Read. Right now you don't have any other option to view it and I gave a temporary solution. I don't want automatic save for telegram files. They are too much. Cache should be hidden.
I agree with the "cache should be hidden".

But they should let the users to decide if they wanna use the cache or not, by using the "save to gallery" switch. If the switch is on, save the media files in Android/media/org.telegram.messenger/(Telegram Images, Telegram Videos, Telegram Documents, etc), if not, save them all in cache and everyone should be happy :)
𝝠𝗥𝗞𝗛𝝠𝝡 𝗞𝗡𝗹𝗚𝗛𝝩 Nov 16, 2021
Marlos
I agree with the "cache should be hidden". But they should let the users to decide if they wanna use the cache or not, by using the "save to gallery" switch. If the switch is on, save the media files in Android/media/org.telegram.messenger/(Telegram Images, Telegram Videos, Telegram Documents, etc), if not, save them all in cache and everyone should be happy :)
A cache folder having all cache and telegram folder with categories for save to gallery is best. But I highly doubt they will do it.

And moving it to Media folder will not necessarily make everything visible. A lot more factors are involved

Again the temporary solution for you is to use Save to gallery option in menu.
If you are in a hurry then simply use another telegram client
D
Deleted Account Nov 18, 2021
Xiaomi
s
sam Nov 21, 2021
I have the same problem, you can't find telegram folders at all even if I search a file name I can't find it, it's awful
נ
נדב וויס Nov 21, 2021
Related bug [DELETED] #10811
E
Elena Alakkad Nov 21, 2021
I downloaded a few movies how can I delete them now that I don't have a telegram folder ?? I can't find them anywhere???
M
Marlos Nov 21, 2021
Elena Alakkad
I downloaded a few movies how can I delete them now that I don't have a telegram folder ?? I can't find them anywhere???
Read this bug description xD

"downloaded files are now stored in storage/Android/data/org.telegram.messenger/cache. Its visibility will depend on files manager app's compatibility (for some apps its content is shown as empty so it is not visible)."
M Nov 21, 2021
Marlos
Read this bug description xD "downloaded files are now stored in storage/Android/data/org.telegram.messenger/cache. Its visibility will depend on files manager app's compatibility (for some apps its content is shown as empty so it is not visible)."
The description does not solve this problem. WhatsApp files are visible in the same way Android/media/com.whatsapp. Telegram should make it in the same way or give alternative option to see the cache.
M
Marlos Nov 21, 2021
M
The description does not solve this problem. WhatsApp files are visible in the same way Android/media/com.whatsapp. Telegram should make it in the same way or give alternative option to see the cache.
?????
Read my comment. It is a reply to help the person find the files. I never said it is the answer to the problem. And I agree with you, they should do just like Whatsapp. It's been almost a month and we have nothing. It's not the Telegram I thought it was, first, not releasing with this major issue, or taking a month to fix something that should be kinda easy to do (I don't know, I didn't check the code, but they have the solution, just gotta implement it).

Also, Elena, if you did a "save to gallery" on the movies, they should be in storage/movies/telegram. If not, check that cache folder or go to the Android app settings and clear the cache.
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