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Missing parts of message history
Richmond, Feb 15, 2022 at 01:42, edited
Last reproduced in 10.6.2.4283
OpenIssueAndroid

Your help needed: The team needs help with app's logs.

Messages are missing on mobile but visible on Telegram Web and Desktop. Notifications of new messages are received, but messages don't appear in the chat.

Steps to reproduce

  1. Run Telegram web or Desktop
  2. Send a message to someone via mobile
  3. Close and open Telegram on mobile
  4. Message sent to the person on mobile is missing but visible on web

Temporary workaround

Use Clear Local Database in Data & Storage settings > Storage Usage


Device info

Telegram Android 8.5.2 (25637), OnePlus OnePlus 9 Pro 5G, 12 S? (31)

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Comments82
Show 51 more comments
Eagle [WILL NEVER DM YOU FIRST] Jun 11, 2024
Can we have an explanation about this issue from team? It's been years but it's not resolved yet. Messages are not loading if the group has topics feature.
Fala Maharasyitta Jul 14, 2024
iOS badge counter shows unread messages, even when all chats are read
Badge counters inside the app and on the app's icon may sometimes show unread messages while there are no unread chats in the list. Workaround Tap 10 times on the Settings tab icon > Reindex Unread Counters.…
Nov 13, 2020Issue, iOS
80
Andriy F Jul 14, 2024
I have to log out and log back in a couple of times a day to get my messages on different devices.
This is crazy.
Andriy F Jul 14, 2024
> I have to log out and log back in a couple of times a day to get my messages on different devices.
I use iOS and macOS devices by the way
A
AG Sep 28, 2024
crazy how it hasn't been fixed. I have to clear database every day to see the missing messages
Shahriyor Jan 26, 2025
after 3 years, it is still open. wow
А
Александр Малышев Feb 9, 2025
Reproduced a similar issue four times on Telegram for Android 11.7.0.56632
The difference is that the missing messages were sent from another device
Instructions to reproduce are inside
I failed to collect logs, however. Help would be appreciated
Android client does not show some messages in c... #48222
А
Александр Малышев Feb 10, 2025
Александр Малышев
Reproduced a similar issue four times on Telegram for Android 11.7.0.56632 The difference is that the missing messages were sent from another device Instructions to reproduce are inside I failed to collect logs, however. Help would be appreciated https://bugs.telegram.org/c/48222
November F suggested reposting the steps to reproduce the issue here

1. Go to the data settings, clear the cache
2. Clear the message db
3. Go to the main screen, let the previews load
4. Close TG (just go to the home screen, don't kill it)
5. Use another client (I use the PC) and send several messages in a row to Saved messages (I sent seven within half a minute)
6. Open Saved messages and observe some missing

This method worked twice in a row. You can see screenshots in the linked card
𝗝
𝗝𝗗 Feb 17, 2025
My issue is consistent across Windows PC, Android, and iOS devices, indicating that it is not limited to a single platform.

Message History Disappearance Bug Across Multip... #47161
Remilia Scarlet🍒 Mar 21, 2025
Problem still exists. Telegram desktop tells me report it here.
https://github.com/telegramdesktop/tdesktop/issues/29110
This link may help you solving problem.
Admin Dog Apr 7, 2025
Remilia Scarlet🍒
Problem still exists. Telegram desktop tells me report it here. https://github.com/telegramdesktop/tdesktop/issues/29110 This link may help you solving problem.
It has been suggested to use https://bugs.telegram.org/, not this card, since this card is dedicated to the issue on Android device.

Feel free to start the card creation here: https://bugs.telegram.org/c/new
Show next 24 comments
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