35 Issues
Fixed
Verification code does not arrive when using SMS
When I try to register a new account or log into an already existing account from any desktop app or web app no SMS with the code is recieved. Device info Any Desktop app or Web app Admin Dog comment…
Unknown people appear in the contact list
If you have contacts in your Telegram account which you don't recognize, you have most likely logged in on another person's phone – and uploaded their contacts to your account by accident. You can wipe…
File uploads are paused when app is not in use
You may notice that the app pauses file upload when you return to the Home screen or switch to a different app. That's because the app can only be kept in the background for a small-time (around 1 minute…
Android notifications don't arrive
If the Android app doesn’t receive notifications and you only get messages when opening the app, or notifications arrive without sound, please try the following steps: 1. Go to Telegram Settings > Notifications…
Fixed
Broken large images sent as files (not possible to zoom + white bottom border)
Admin Dog Comment This is the expected behavior at the moment. It may change in future. When you open a big image (10000x10000px.), it is not shown properly. The lower part of such images is white, and…
Why Secret Chats are not always canceled for both users?
Canceled Secret Chats remain in the chat list, you can view messages from them but can't send new ones: a Delete & Exit button appears instead of the input field. Secret chats will appear as canceled…
Can't send locations or preview maps?
Sending locations or previewing maps is currently not available on new Huawei devices or any devices that use custom ROMs without Google Apps, since Google APIs (Google Maps, Google Play Services) are…
How to delete my Telegram account?
To permanently delete your Telegram account: Go to this page and log in with your phone number. We'll send the login code in a Telegram message (not SMS). Only delete your account if you no longer want…
Not possible to open link using in-app Safari
Note This is intended to prevent webpages from closing (due to passcode) when the app is in background Steps to reproduce 1. Make sure you have passcode enabled in Settings > Privacy and Security 2. Go…
Can't remove deleted accounts from Groups or Channels?
Don't worry, Telegram accounts that no longer exist will automatically vanish from group member and channel subscriber lists. It can take up to a few days after they were deleted – but they will be gone…
Typing status is missing
The 'Typing...' status is always displayed for users if you are allowed to see their Last Seen time. Note that you can't see a user's Last Seen time if you don't share yours. When you can't see someone's…
Can't send videos?
The Android app may fail to send certain videos (most often, when they were downloaded from other apps) if you try sharing them by tapping the Paperclip Icon > Gallery. The video will fail to send, and…
No links previews for Instagram
Instagram posts often generate no previews or incorrect previews in all Telegram apps since November 2020. Correct previews: single photo post, single video post, IGTV Incorrect previews: albums. The…
0:07
Fixed
Can't record video messages?
To switch between Audio and Video Message modes, tap the icon in the bottom-right of the screen in any chat. To record a message, long press on the icon. When you’re done, just release the button to send…
Can't see all your photos in the media picker
To see all photos, please make sure that Telegram has full access to your Photo Library. As of iOS 14, the library access feature has been reworked by Apple. The app has to ask you which option would…
Can't take screenshots in any chat?
If you have enabled passcode lock and disabled the option to show your chats in the task switcher, screenshots will be disabled in the app. To change this, go to Settings > Privacy and Security > Passcode…
0:08
Fixed
Can't get a chat back from the archive?
To move one of your archived chats back to the main Chat List, open Archived Chats > swipe left on the chat > tap Unarchive. If you don't see the Archived Chats folder at the top of your Chat List,…
Can't change download path settings in the Microsoft Store version?
This feature has been intentionally disabled in the Microsoft Store version due to system limitations. You can always download the app from the Official Telegram Site — and change the download path once…
Linked Telegram account can be found by everyone from a shared contact even though 'Who can find me by number' is set to 'My contacts'
Reproduction steps 1. User A has configured who can find me by number privacy settings to my contacts. 2. User B is a mutual contact of A, and B can find A's account based on privacy settings. 3. User…
Fixed
iOS Notifications don't arrive
The iOS app doesn’t receive notifications, or notifications arrive without sound. Troubleshooting 1. Go to Telegram Settings > Notifications and Sounds, make sure that notifications are ON in Telegram.…
Can't send messages to non-contacts or public groups?
If users report unwanted messages from your account, it may become limited by our anti-spam systems. While limited, you can always message your mutual contacts and reply to anyone who messages you first.…
0:07
Fixed
Can't record voice messages?
To switch between Audio and Video Message modes, tap the icon in the bottom-right of the screen in any chat. To record a message, long press on the icon. When you’re done, just release the button to send…
Archive and Mute not available on all accounts
The option "Archive and Mute" under "New chats from unknown users" doesn't show inside "Privacy and Security" in all accounts. This option appears when the user has enough new non-contacts that send them…
Why were my older inactive sessions closed?
The server automatically terminates sessions that are inactive for more than 180 days.
My messages are not being delivered!
Telegram doesn't have an additional status for message delivered to device, because you can use our apps on multiple devices at once. Since you don't know which one of their devices the person is actually…
Can't install apps downloaded from Telegram?
To install .apk files downloaded from Telegram, you need to open them in a File Manager app (tap next to the file > Save to Downloads and then open the file via the file manager available on your device).…
My notifications do not arrive!
This might happen because of the Windows Focus Assist feature (called Quiet Hours in earlier Windows versions). When it's enabled, Telegram won't show new notifications because it adheres to that setting.…
Can't take screenshots in Secret Chats?
On newer versions of Android, you can't take screenshots in Secret Chats. This will result in the error 'Can't take screenshot due to security policy'. On older versions of Android, Telegram will display…
Can't re-add users to groups or channels?
If a user leaves your group or a channel, you will not be able to add them back unless they are a mutual contact of yours — instead, they will have to use an invite link and re-join on their own. You…
Can't delete mini-game emoji for both parties
You and your chat partner will not be able delete an animated version of 🎲, 🎯, ⚽️, 🏀, 🎰 for both sides immediately after it has been sent. The app will show an option to delete for only one side instead. …
Can't close older sessions after logging in from a new device?
For security reasons, you can't terminate older sessions from a device where you've recently logged in. You can use an older session or wait for up to 24 hours. On your older session, you will receive…
0:14
Fixed
Can't send self-destructing media
The option to add a timer to a picture or video in non-secret private chats was moved in June 2019 (version 6.2). This behaviour is intended. To send a self-destructing image or video, open it in full…
Fixed
Percentages do not add up to 100% in polls
Result percentages may not add to 100% in polls. The screenshots below show 2 polls. The total percentage is 133% for one of them and 125% for the other. This happens for multiple choice polls. Users…
My messages are missing!
If some of your messages are missing in a particular chat, this likely means that your conversation partner chose to delete them. Note that since March 2019 (v.5.5), you can delete any messages you have…
Fixed
Can't see chat suggestions in the iOS Share Sheet?
Recent chats are displayed in the iOS Share Sheet when you share content from an external app. E.g.: When you share a photo from the iOS Photos app. This feature won't work if: • You disabled all categories…